The present Terms & Conditions (together with the Privacy
and Cookie Policy) establish the conditions that determine the
use of this website and regulate the conditions of the product
purchase process in it, being accessible at all times on the
website.
Parfois invites you to carefully read the content of the Terms
& Conditions, of the Privacy and Cookie Policy before using
the website.
To place an order on the website you must be
at least 18 (eighteen) years old or, if you are a minor, have
the authorization of your parents or legal representatives to
hire under legal terms. When you use this website,
you declare that you fulfil these conditions.
The present Terms & Conditions may be changed at any time,
and in this situation, we will post on the website an updated
version. The use of the website as well as the realization of
any order, after Parfois has published a new version of the
Terms & Conditions, will be subject to the version of the
Terms and Conditions in force, which must be expressly accepted
prior to the submission of the order.
The following Terms & Conditions regulate the sale of the
products presented on the website by the Company:
- Barata & Ramilo, S.A., hereinafter identified on the
website by the brand “Parfois”
- Headquarters: Rua do Sistelo, 755, Lugar de Santegãos,
4435-452 Rio Tinto
- NCPI: 500590753 and registered at the Commercial Registry
Office under the same number
- License no. P330046 of Goldsmithing Retailer without
Establishment, issued by Contrastaria do Porto, Imprensa
Nacional - Casa da Moeda.
By registering on the website, you must ensure
that the mandatory information provided is correct and complete.
We request that you inform Parfois of changes in your
identification data, such as postal address, email address, and
other contact details, by updating your personal information on
the website without delay.
The website allows you to make a purchase through the "Buy as a
Guest" feature not being necessary for this purpose to register.
Either way you should ensure that the mandatory information
provided is correct and complete. Only personal data strictly
necessary to execute your request are requested, which will only
be used for this purpose.
By using the website, you are bound not to make false or
fraudulent orders, and Parfois may, if it considers that an
order of this nature has been carried out, proceed cancel it and
inform the competent authorities.
To order one or more products available on the website, you must
follow the following procedures:
Choose the product on the Parfois website;
Add the product to the "Basket";
Then, click on "Purchase";
You may proceed with the Purchase, as a Guest ("Buy as
Guest") or by creating an account ("New Customer") or, if
you already have an account, by logging in with your email
address and password, or by accessing via Facebook or
Google.
(I) Buy as a Guest
If you choose to "Buy as a Guest", you will have to complete
a form available at here, which should include the following information:
First and last name;
Address and district;
Phone number;
Email address;
Invoice address;
VAT number.
(II) New Customer Registration
If you choose to register as a "New Customer", you will have
to complete a form available at here>, which should include the following information:
First and last name;
Date of birth;
Email address;
Password;
Once you have filled out the form with all the above
information, you must select the Method of Delivery of the
product, in accordance with the provisions of Point 6 below. You
should then choose one of the Payment Methods available (see
Section 5 below). Finally, you should click on "Confirm
Payment".
In order to "Confirm Payment", you must first accept the present
Terms & Conditions.
Once the order is finished, Parfois will send you an "Order
Confirmation" email. This email is a mere automated proof, which
means that we have received your order and in whichis sent to
you information about the number and date of the order, method
of delivery and payment, delivery and invoice address, product
price, shipping cost, product identification and its basic
characteristics.
Always make sure to review your purchase before clicking
"Confirm Payment". Before clicking on "Confirm Payment" you have
the possibility to edit any information you entered, such as the
shipping or invoice address, payment information, or to add,
change or remove products in the "Basket".
You can always access your purchase history, which contains
information on number, date and order status, product
identification and its basic characteristics, respective price
and shipping costs, payment method used, selected delivery
method and invoice address on the Parfois website under "My
Account".
The purchase invoice will be sent to your email address.
In case of difficulties with your order, you can always contact
Parfois through Customer Service - 800 785 174 (FREE) or contact@parfois.com.
(III) Shop in a physical store (assisted online
sales)
Some of our physical stores have mobile devices that can be used
to purchase online items that are not available in the physical
store itself. For the acquisition of goods through this type of
sale, the following applies:
Shipping your order: You can use any of the shipping methods
available for your country, including shipping to the store
where you are.
Payment of an order: You can complete the payment through your
own mobile device (“pay by link”) or at the physical
store by cash.
Returning your order: If you paid online, you will have the
option to return your order to the store or through any other
return option available for online purchases in the country.
If the payment was made at the store by cash, you can return it
at the physical store where you are or at any other store in the
country authorized to accept returns, duly identified on the
website here.
You can ask our employees for more information. They will be
able to advise you on this purchase method.
All product orders will be subject to the availability thereof.
In this sense, if there is any difficulty regarding the supply
of products or if there are no products in stock, Parfois will
inform you of the unavailability and will reimburse you the
amount you may have paid, within a maximum period of 30 (thirty)
days.
If you purchased the product through assisted sales in a
physical store by cash and the product is not available, our
customer support service will contact you to request your IBAN ,
in order to reimburse you by bank transfer. You will not incur
any costs as a result of the refund.
The prices paid for the products you order are those displayed
on this website, at the time that the order is placed, including
VAT at the legal rate of Parfois headquarters in force, but
excluding shipping costs that will add to the value of the order
placed.
Prices are displayed in the currency of the selected country
based on the geographical location of your IP address.
However, you may, at any time, enter the website of Parfois
another geographic location, by typing its address directly in
the browser.
Please note that when changing the country, it is possible that
prices and shipping costs change, and prices of the selected
country will apply.
The shipping costs will be charged according to the values
indicated on the website, calculated, namely, according to the
selected shipping method.
You will always be informed, in a clear and concise way, prior
to the completion of the order, about the total price of the
product, which includes the price, all taxes and charges,
additional transport costs, shipping costs or any other costs
that may exist.
Parfois reserves the right to change the prices of products and
shipping costs at any time, without affecting, however, the
orders in respect of which the Order has already been completed.
Promotional codes are codes or words coded as "Discount Coupons"
which, for example, may offer you discounts on certain products,
in your entire order, or may represent the offer of shipping
costs. Promotional codes only apply to purchases made on the
Parfois website and can only be used in the country where the
purchase was made.
In order to take advantage of promotional codes, you must make
sure that you enter the code in the appropriate space when
making the payment. If you do not apply the promotional code at
that time, you will not be able to use the promotional code in
that purchase, without prejudice to being able to use it in a
subsequent order, subject of course to the conditions of use of
each promotional code.
In the case of online sales assisted by an employee in a
physical store, payment can be made through “pay by
link” or by cash.
Payments can be made through Visa, Mastercard, Maestro, Paypal,
Multibanco, MB WAY, Klarna PoT. Google Pay and Apple Pay.
All orders are processed in the local currency of the respective
country of purchase. In the event that your bank account is in
another currency, the exchange rate used for debiting your
account will be automatically determined by the Bank / Paypal
and not by Parfois.
- Visa, Mastercard, Maestro Cards
In order to reduce the risks of unauthorized access, your credit
card data will be encrypted using Secure Socket Layer (SSL)
protocol and verified by Digicert, as best explained in the
Privacy Policy.
If payment is made using a credit card, a pre-authorization will
be made to ensure that you have sufficient funds to complete the
transaction.
After selecting the credit payment option, you must enter the
necessary data of your credit card, namely the cardholder name,
the type of credit card, the number, validity and security code
of the card and, then click "Confirm Payment".
In case the payment is not authorized, no charge will be made.
- Paypal
Payment by Paypal is a safe method.
In case the payment is made via Paypal the debit will be
made after clicking on "Confirm Payment".
- Multibanco
Payment can be done in a Multibanco ATM network or your
homebanking.
When you confirm payment, a Multibanco reference is generated.
The Multibanco reference will be available once you confirm the
order. You will also receive it by email.
To pay in a Multibanco ATM network you need to select the option
"Pagamento de Serviços/Compras" and insert the entity,
reference and order value sent in your order confirmation email.
You must pay in a maximum delay of 72H after receiving
Multibanco reference by email. Once payment is received, Parfois
will send you a payment confirmation email named “Parfois
– Order Confirmed“.
- MB WAY
MB WAY is a digital solution to simplify your payments. When
selecting the MB WAY payment method, you will have a mandatory
field to confirm your mobile phone number. After confirming the
payment you must approve it in the app, choose the card you want
to pay with and enter the MB WAY PIN.
- KLARNA (PAY OVER TIME)
In order to offer you Klarna’s payment methods, we might
in the checkout pass your personal data in the form of contact
and order details to Klarna, in order for Klarna to assess
whether you qualify for their payment methods and to tailor
those payment methods for you. Your personal data transferred is
processed in line with Klarna’s own privacy
notice: https://www.klarna.com/international/privacy-policy/.
- Google Pay
With Google Pay, it's possible to make purchases using credit or
debit cards stored in their Google account.
- Apple Pay
Apple Pay provides a secure and seamless payment method which
could be confirmed through Touch ID or Face ID authentication.
All products are only available for delivery in Continental
Portugal, Madeira and Azores islands. Deliveries are not done to
post offices.
All orders will be delivered to the address that you specified
for delivery when you placed your order.
Orders will only be sent after confirming the availability of
the stock and after the confirmation of the payment, being sent
by Parfois partner companies, namely CTT, DPD , MOOVE and MRW,
who will handle the delivery of your order through the
respective offices closest to your geographical location. You
can find more information about these companies by consulting
the followings links: http://www.ctt.pt, https://dpd.pt, https://moovelogistica.pt/., https://www.mrw.pt/.
Parfois has the following shipping methods:
Continental Portugal
Store delivery (only in stores duly authorized and
identified at here) : Free Shipping
PickUp Delivery up to €24,99: €2.45
Home Delivery up to €24,99: €2.95
Madeira and Azores Islands
Store delivery (only in stores duly authorized and
identified at here) : Free Shipping
Home Delivery up to €39,99€: €5.99
During peak season the shipping method – Store delivery
may be temporarily unavailable.
When placing the order, we will ask you to choose the shipping
method that you want.
The final value of your order will always indicate clearly and
precisely, the supported value of shipping costs.
If you wish to receive your order in an authorized store, you
must collect it within a maximum period of 30 days from the
receipt of the email / SMS informing about the availability of
the order for pick up. If the order is not picked up at the
selected store within that period, Parfois will collect it and
refund the amount paid, less any costs incurred in sending the
order, as well as expenses related to the storage of the
products.
Parfois will use its best efforts to comply with the delivery of
the order within 1-4 working days in Continental Portugal
(according to the shipping method) and 2-5 working days in
Azores and Madeira (15 days for personalized items), from the
day after receiving the payment of the product purchased and
within the delivery times of the carrier company. Shipping times
may increase during peak season.
Orders will be shipped only on working days.
If Parfois is unable to comply with the deadline for delivery of
the order, it will inform you of this situation, granting you
the option to continue with the purchase, establishing a new
delivery date, or cancel the order, with full refund of amounts
paid, within a maximum period of thirty (30) days from the date
of knowledge of the unavailability.
In cases where the transportation of your order is carried out
by CTT and the order cannot be delivered, by any fact that it is
not attributable to Parfois or CTT, a notice will be left on
your mailbox indicating where and when you can make the
withdrawal or you will be contacted, via the e-mail or phone
number that you indicated to Parfois, to schedule a delivery
date.
In cases where the transportation of your order is carried out
by DPD, MOOVE, MRW ou CTT, if you are not at the place of
delivery at the agreed time, you should contact the carrier to
schedule, when possible, a new date.
Please note that in case of non-delivery of the product within
the stipulated deadline, by any fact that it is attributable to
you, Parfois will reimburse you for the amount paid, except for
costs incurred with sending the order, as well as any expenses
for the storage and new delivery attempts.
If for any reason you want to return a product, you can do so
freely, without any penalty and without justification, within 14
(fourteen) days from the following day in which Parfois
delivered the order to you directly or to a third party
indicated by you, other than the carrier. Exchanges, returns or
cancellations of personalized items (according to the consumer's
specifications), will not be accepted.
In order to exercise your right of free termination of the
contract, you must notify Parfois of this intention by means of
an unequivocal declaration of termination of the contract, and
you may use one of the following contacts:
If you choose to submit by electronic means the free termination
form template or any other unequivocal statement of the
termination through the website or by email or telephone,
Parfois will send you, without delay and within a maximum of 24
hours, on a durable medium (eg by email) a notice of receipt of
the contract termination statement.
The return of the order can be done:
At Parfois stores authorized to accept returns, duly
identified on the website here>; or
To Parfois Address:
Parfois - Barata & Ramilo, S.A - A/C Online
Rua Nova de São Caetano, 125 Pavilhão A-B
4405 - 188 Canelas
PickUp: only available in Continental Portugal. You just
need to go to a DPD store and return your order.
Through free collection at home, if delivery is assured by
the carrier MRW or MOOVE. You should send collection
requests to our customer service team via contact@parfois.com.
In any case, the return of the order must be made within a
maximum period of 14 (fourteen) days from the date on which you
notified Parfois of its decision to terminate the contract.
Parfois only covers Shipping costs if it comes from Continental
Portugal and via DPD PickUp Points. If customer selects another
carrier, shipping costs are the customer's responsibility, it is
estimated that this submission represents approximately €
10.00 (ten euros).
You must keep and present the receipt of purchase when you
return it, keep the product so that it can be returned in the
proper conditions of use, not exceeding the handling that is
usually admitted in a commercial establishment, intact, labelled
and in the original packaging.
Parfois will refund the amount of the returned product without
undue delay and within a maximum period of 14 (fourteen) days
from the date Parfois was informed of your decision to terminate
the contract, without prejudice to the right of Parfois to
withhold reimbursement until it has received the returned goods,
or until you prove the return thereof, whichever occurs first.
Parfois makes the reimbursements using the same means of payment
that used in the initial transaction, but can, if it so wishes,
opt for reimbursement through the attribution of gift cards. In
cases you have used Multibanco payment, reimbursements will be
made by bank transfer to the IBAN indicated by you. None of
these reimbursement methods will have fees.
Parfois can cancel any order or not accept a confirmed order in
case of a technical error and / or an error in the prices or in
any data about the products contained on the website at the time
of placing an order. Parfois will fully refund the amounts paid.
Perfume returns will only be accepted if the original sealed
package is kept.
You can only exchange a product with the same reference, in
person at Parfois stores duly identified on the website here> for making exchanges. Product exchanges must be made
within 30 (thirty) days from the day in which Parfois delivered
the product to you directly or to a third party indicated by
you. Exchanges or returns of personalized items (according to
the consumer's specifications), will not be accepted.
You must keep and present the receipt of the purchase when you
exchange the product and keep the product so that it can be
returned in proper conditions of use, still containing the
label, not exceeding the handling that is usually allowed in a
commercial establishment, intact and in its original packaging.
Returns of goods purchased online with the assistance of an
employee in the physical store, using a mobile device, for which
payment is made by cash, must be made in a physical store.
Parfois ensures the guarantee of conformity for goods purchased
on the website in accordance with the provisions of Decree-Law
No. 67/2003, dated April 8, amended by Decree-Law 84/2021 of
October 18th.
For this, it is necessary that the non-conformity of the
purchased product is manifested within a maximum period of 3
(three) years from the delivery of the product ("Warranty"),
within which the first 2 (two) years are presumption of
non-conformity. of the good to the date of delivery. After the
aforementioned 2 (two) years, it is up to the customer to prove
that the lack of conformity existed on the date of delivery of
the good.
The delivery of the product for the purpose of return can be
done with the invoice:
At Parfois stores authorized to accept returns, duly
identified on the website here; or
To Parfois Address:
Parfois - Barata & Ramilo, S.A - A/C Online
Rua Nova de São Caetano, 125, Pavilhão A-B
4405 - 188 Canelas
PickUp: only available in Continental Portugal. You just
need to go to a DPD or CTT Store and return your order.
Through free collection at home, if delivery is assured by
the carrier MRW, MOOVE or CTT Postal. You should send
collection requests to our customer service team via contact@parfois.com.
If, after examining the product, Parfois verifies that there is
a defect or lack of conformity of the purchased product, the
customer may choose to request that the goods be replaced free
of charge, through repair or replacement, through an appropriate
price reduction or through the termination of the contract with
full reimbursement of the price.
Parfois will proceed to repair, deliver a new product or refund,
partially or totally, depending on your choice, as soon as
possible and always within a maximum period of 30 (thirty) days.
In case of option to terminate the contract, with the
concomitant return of the product, you will be refunded the
amount paid as the price for the good, as well as the costs of
delivery and, if applicable, the costs of return. The refund of
the amount will be made for the same payment method that you
used in the initial transaction, unless expressly requested
otherwise by you. In the case of payment via Multibanco or MB
WAY (partial refund), we will proceed with the reimbursement by
bank transfer to your IBAN, which will not imply that you incur
any costs as a result of the refund.
Are excluded from the warranty effects or malfunctions resulting
from improper use of the products purchased, non-compliance with
the indications/instructions accompanying the products or from
repairs carried out by unauthorized third parties.
If you have acquired a watch, Parfois can repair it free of
charge or replace it with a similar one or one with similar
characteristics. namely (i) if repairs prove insufficient to
restore normal working conditions of the same or (ii) if the
acquired watch case cannot be opened.
However, the warranty on watches does not cover: (i) battery
life, (ii) damage caused by water when the watch is not
resistant to it, or when it is used beyond the intended depth,
(iii) cracking and aging due to use (eg scratched glass, change
in color and/or material of the strap and chain , aging/peeling
of the coating, etc.), (iv) any damage to the watch caused by
abnormal, abusive, careless and/or from negligence or accidents
(eg broken glass, dents, blows, crushing); (v) misuse and/or
disregard of the instructions provided by Parfois; (vi)
tampering with the watch by unauthorized persons (eg battery
replacement, servicing or repair) or (vii) any changes to its
original condition beyond Parfois' control.
The products that Parfois sells, especially those that are
handmade, often have the characteristics of the natural
materials used in their manufacture. These characteristics, such
as variations in grain, texture, knots and colors, are not
considered defects or lack of conformity. Rather, you should
expect their presence. Such characteristics are unavoidable and
should be accepted as part of the individual product appearance.
METALS The sale of 925 silver products on the website is carried
out in compliance with Portuguese Law No. 98/2015 of 18 August,
which approves the Legal Regime for Jewellery Making and
Hallmarking Laboratories, under the terms recently amended by
Decree-Law 120/2017 of 15 September. All the 925 silver products
available on the website bear the corresponding hallmarks and
responsibility marks. Notwithstanding that, on the basis of the
low weight of a metal, certain pieces of jewellery may bear no
marks (hallmarks). You can check the type of precious metal
used, the corresponding hallmarks, the weight of the metal and
the type of gemmological metals used after opening the image of
the product you wish to purchase, in the “Product
details” section. The weight being referred to in the
description of each piece relates to the weight of the metal
used solely in the composition of the piece. Some pieces may
also show variations in weight. In case of doubts regarding the
authenticity of the marks, the buyer may draw on the services
offered by hallmarking laboratories for verification purposes.
You can view the legal hallmarks in Portugal on the table
available at https://www.incm.pt/portal/uco_marcas.jsp. To find out about the daily quotation of precious metals, in
particular gold and silver, please visit the links that appear
at the bottom of the website https://www.bportugal.pt/taxas-cambio?mlid=828, or simply click on this link http://www.lbma.org.uk/precious-metal-prices. This sale is managed through Barata & Ramilio S.A., NIPC
500 590 753, CAE 47770.
Your Parfois timepiece is covered by our warranty against any
defects in manufacturing for a period of 24 months from the date
of purchase. The warranty covers the watch movement and does not
cover:
Damages caused by inappropriate use or negligent handling of
the product nor the natural wear-out inherent to it;
The battery;
Water damage, except in watches marked as water resistant;
External damages on the bracelet/strap, glass or case;
Damages that are not caused by defective materials or
manufacturing defects.
The warranty is offered in accordance with the current
legislation to be valid:
It must include the purchase invoice if the product was
bought online;
It must be authenticated with the store stamp at the time of
purchase and have the respective sales slip stapled to it if
the product was bought at a store;
The Customer warrants that it is authorized to use the texts and
other elements that are part of the personalisation of the
products. However, we reserve the right to refuse customization
or cancel orders of customized products for failure to comply
with these conditions. The customer is solely responsible for
the requested customization. We may refuse your personalisation
or cancel orders of personalised products if we detect that the
personalisation consists of, or includes inappropriate,
third-party or unlawful elements. We do not assume the
obligation to verify and do not assume responsibility for the
texts or other elements that are part of the personalisation
created by the users of this service. We do not guarantee the
legality of these texts or other elements and, consequently, we
do not assume any responsibility for damages and/or losses that
may result to any user(s) and/or any other third parties -
whether individuals, public or private entities - whether it
results directly or indirectly from the use of the customizable
articles section or that has any kind of direct or indirect
relationship with said products.
All copyright, trademark and other intellectual property rights
in the materials or content that are provided as part of the
website are at any time owned by Parfois or the licensor, so you
may only use such material in the manner expressly authorized.
This does not prevent you from using the website, to the extent
necessary, to copy the information relating to your order or
Contract data.
The applicable law requires that the information or
notifications sent are in writing. By using this website, you
agree that the notifications sent by the Parfois are sent
electronically.
For contractual purposes, you agree to use this electronic means
of communication and acknowledge that all contracts, notices,
information and other notices sent electronically satisfy the
legal requirement that such notices are in writing. This
condition will not affect the rights recognized by law.
In case of doubt about these Terms & Conditions, you can
contact Parfois through the contact forms available on the
website, as well as by calling 800 785 174 (FREE) or by
email contact@parfois.com
Customer service hours are from Monday to Thursday from 9:30 AM
to 11:00 AM. Telephone calls are free of charge.
Each time there is a Free Shipping campaign, it applies
to all orders shipped to Portugal, except the islands
(Madeira and Azores).
BLACK FRIDAY
All online purchases made during Black Friday campaign
are covered by the exchanges and returns policy
available on parfois.com. After the end of the campaign,
the discount will only be maintained in exchanges for
another size of the same article (with the same
reference).
You can cancel your account at any time, by deleting it
using the app or website. In any case, enter the app
and, after identifying yourself, select the ""account""
option, then select ""my account"" and click ""delete
your account."" If that is your intention, answer the
question ""are you sure you want to delete your
account?"" By clicking ""yes, thank you. I want to
delete it. "" You will then receive an email to confirm
the removal of your account. Deleting your account does
not completely delete your details. Parfois is subject,
by law, to the temporary retention of certain data
(mainly relating to name, order history and transactions
carried out) for a certain period of time, and once this
period is over, your data will be deleted. Deleting the
account prevents access to all its features and
benefits, but does not imply or affect the cancellation
of our newsletter or of any type of marketing and
advertising communications by prior consent. To stop
receiving our newsletter or other marketing and
advertising communications, please select the contact
removal option (""unsubscribe"") provided in the
communication sent (newsletter / other communications).
We also remind you that the removal of your account does
not affect any rights that Parfois may claim from you,
in particular the right to payment / refund of
outstanding amounts or the fulfilment of any other
duties and obligations in favour of Parfois. After
deletion, if you wish to re-register, please go through
all the necessary steps again, re-entering your details
to create a new account. For more information on how we
process your personal data, please see our Privacy
Policy here HERE.
Parfois will make every reasonable effort to fulfil its
obligations.
However, it cannot be held liable for non-compliance or
delay in complying with any of its obligations, which
are due to events that are beyond its control ("Force
Majeure").
By Force Majeure motives it is understood any
unforeseeable and / or irresistible facts, act, event,
happening, fault, omission or accident or any other
outside the will and beyond our control, including, but
not limited to, the following:
General strike, or other forms of protest;
State of siege or emergency, disturbance of public
order, revolt, invasion, terrorist attack or
terrorist threat, war (declared or not) or threat or
preparation for war;
Fire, explosion, storm, flood, earthquake,
landslide, epidemic or any other natural disaster;
The impossibility of using trains, boats, aircraft,
motor transport or other means of transport, public
or private;
Impossibility to use public or private
telecommunications systems;
Decisions, decrees, laws, regulations or other
normative instruments or decisions of any government
or public authority.
Parfois' obligations derived from the Contracts shall be
deemed to be suspended during the period in which the
Force Majeure occurs, thereby benefiting Parfois from an
extension of the time limit for fulfilling those
obligations, for a period of time equal to the duration
of the Force Majeure period.
Parfois will use all reasonable means to terminate the
Force Majeure motives or to find a solution that will
enable it to comply with its obligations under the
Contract, despite Force Majeure motives.
Links to other websites and / or third-party materials
referenced on the website are provided solely for the
purpose of obtaining information, and Parfois does not
have any control over the content of these websites or
materials and therefore cannot be held responsible for
any damages or losses resulting from the use thereof.
All matters relating to the application or
interpretation of the present Terms & Conditions and
any dispute resulting from the interpretation, validity
or breach of contract between the parties shall be
subject to the jurisdiction of the competent Portuguese
courts.
To such disputes will be applicable, with express
resignation to another, the Portuguese law.
In case you have been dissatisfied with the purchase of
the product or with the service provided on the Parfois
website, you may also, without prejudice to the right to
submit the dispute to the appraisal and decision of a
court to appeal to one of the alternative consumption
dispute settlement entities, at or https://webgate.ec.europa.eu/odr
The alternative dispute settlement entities currently in
existence are as follows:
With this objective always present in everything we do, we have prepared
this Cookie Policy so that you can find out what cookies we use on the
Parfois' digital platforms, for how long, for what purpose and how you can
manage them.
This Cookies Policy is part of our privacy policy, which
you can read here
This Cookies Policy aims to inform you, as a user of our digital platforms,
that we use cookies in order to offer you an optimal browsing experience
that is smooth and tailored to your needs.
What are cookies?
A cookie is a small text file placed on your computer or mobile device by
your internet browser during a visit to a digital platform for the purposes
of storing, retrieving or updating data.
Cookies allow the digital platform to record the user's browsing habits in
order to offer you optimised and personalised browsing according to your
preferences.
Cookies may collect the following data from users: IP address, browser type,
device type, location, language, operating system, user ID and browsing
history.
What kind of cookies do we use on the Parfois website?
The Parfois website uses several types of cookies. As for duration, we use
cookies of two types:
Session cookies: are temporary cookies that remain stored in the
browser until the user leaves the website, so that no record is left on
the user's hard drive. The information collected by these cookies is
used to analyse website traffic patterns, which allows us to improve the
content and navigability of the website.
Permanent cookies: these cookies are stored in your browser
and are used when you return to our website.
Functions of the cookies used by Parfois:
Cookies required: These cookies are necessary for the proper
operation of the website, allowing correct navigation and the
functioning of the applications that form the website.
Functional cookies: functional cookies allow websites to
remember the preferences and choices a user makes on the website,
including username, region and language, in order to personalise the
website and improve the browsing experience.
Analytical cookies: These allow us to perform a statistical analysis of
how users use the website. We examine browsing on our website in order
to improve the services we make available to you.
Advertising cookies: They target advertising according to the
interests of each user, so as to tailor advertising and marketing
campaigns to users' interests, helping to measure the effectiveness of
advertising and the success of the website.
Access to Cookies
Parfois uses its own cookies, i.e., cookies installed by us, as well as,
third-party cookies that are installed and managed by third parties, so
these third parties may have access to the data collected by such cookies.
List of existing cookies on the Parfois website
Can I disable the use of cookies?
At any time, you can manage your cookie preferences either by disabling them
in your browser or here on the website
Rejecting the use of cookies on the Parfois website may limit or make it
impossible to access some areas and/or content, or limit the receipt of
personalised information.
Changing your settings or disabling the use of cookies will require you to
follow the instructions provided by your internet browser or device (usually
located under "Settings" or "Preferences").
Below we have listed some useful links regarding different internet
browsers:
Should you have any questions about the management of cookies on the Parfois
website, you can contact the Parfois Data Protection Officer at
dpo@parfois.com.
Cookie Policy Review
Parfois may review this Cookie Policy and make changes to it whenever it
deems it necessary or whenever they are required, and all users are advised
to refer to it periodically.
If this happens, the version will be updated and these changes will become
an integral part of the Policy.
