Returns and Exchanges with Gift Receipt

Returns through the carrier will always be refunded using the original payment method. However, if you wish to make a return or exchange with the gift receipt from an online purchase, you can visit one of our PARFOIS stores where:

  • The refund can be made to a gift card;
  • You can exchange it for another product of your choice;

The gift card:

  • Can be used in any of our PARFOIS stores (except Outlet and El Corte Inglés).
  • Valid for 1 year from the date of issue.
  • Not redeemable for cash.

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