Personalize your bag

Shipping

Spain (mainland)

Delivery times and prices previously indicated are subject to changes for the Baleares y Canarias / Ceuta y Melilla +info.

The delivery time for personalized products might be extended up to 5 business days extra and be sent in separated shipments. Shipping times may increase during peak season.

When processing your purchase, we will indicate the available shipping methods, costs and estimated delivery date of your order.

Exchanges and returns

You have 30 days from the date of shipment to return your order at parfois.com for free. Exchanges, returns or cancellation of orders for customized items which correspond to the consumer's specifications will not be accepted.

At a Parfois store

You can exchange or return items at any Parfois authorized store.

From home

You should request a home collection. You can find more information on the matter here.

For more information, check our Exchanges and returns policy.