Select the products you love by navigating the menu options (New In, Collection, Top Choices etc.) or by using the search tool. You can add any product directly to your shopping bag from any product grid, or if you want to check more details just click on the photo. After choosing your favourite colour and size and clicking "add to bag", you can either choose to continue shopping or initiate the checkout. To checkout you can either login/sign in, or continue as a guest. Choose a shipping option, select a payment method and confirm the order.
The countries listed below are available for online shopping:
Belgium, Estonia, France (Metropolitan France and Corsica), Germany, Hungary, Ireland, Italy, Latvia, Lithuania, Luxemburg, Netherlands, Poland, Portugal, Slovenia, Spain, Switzerland, United Kingdom (except The Isle of Man, Channel Islands and other Crown dependencies).
Parfois makes a commitment of responsibility for all visitors to the website, protecting personal information based on the encryption of data transmission through a secure HTTP (HTTPS://) with Digital Certificate Digicert.
You can contact our Online Customer Service Team from Monday to Friday from 10:00 AM to 7:00 PM. We will try to answer your questions as quickly as possible.
Email: contact@parfois.com
Please follow this link or go to www.parfois.com and select your country; then, proceed to “My account” in the top right hand corner to create a new account.
Click on the following link to receive our newsletters.
If you are registered, you can always add your favourite items to your wishlist and buy them later. Please note that by doing this, you are not reserving your product, but instead saving it for future reference. All products are eligible for your Wishlist. To add one, use the heart icon next to the “add to bag” button on the product detail page.
If you have forgotten your password, you can recover it in the “Login” section. Introduce your email and you will then receive a message with your new password.
To cancel your account, please contact us at contact@parfois.com
During the checkout process, you will be prompted to choose your preferred payment method before finishing your purchase. Payment methods may vary according to your shipping country.
Spain: Visa, MasterCard, Maestro, Paypal, Klarna PoT, Google Pay and Apple Pay
Card purchases may require verification by your bank due to the
new European Regulation (PSD2)
1. Check your phone! You will receive a notification from your
bank to authorize the payment.
2. Authorize the payment by following the instructions on your
banks' website.
3. When the payment is authorized, return to our website to
finalize the purchase.
All orders are placed in the official local currency of the country you are purchasing from. Please note that if your bank account is in another currency, the exchange rate used to debit your account will be automatically determined by your bank/PayPal and not by Parfois.
Due to different customs policies and import duties, it is not possible for Parfois to anticipate the exact amount of these fees or extra costs that may be applied upon the arrival of an order to the country of destination. If in doubt, you should contact your local customs office before placing your order, to obtain accurate information about the duties and taxes that may apply.
You can always track your order through “My account” in the Orders section. If you are not registered, you can track the order through the link indicated in the email sent to you when the order is shipped.
The delivery country must always match the country of purchase. Parfois reserves the right to cancel any order that does not comply with this policy.
You may proceed to cancel your order if the status is “Order Confirmed” or “Processing Order”. Otherwise it will have to be treated as a return. To check this info, you can go to the “My orders” section in your account. If you are not registered, or should you encounter any problems, you can always contact us at contact@parfois.com
During the peak season delivery times may be higher than expected.
If you choose store delivery, you have 30 days to collect your order at the store. Otherwise, your package will be automatically returned.
All our products have a detailed description including composition and material details, available colours, sizing information and measurements.
Our product replenishment is performed daily to guarantee continuous availability of our articles. If an article is no longer available, the most likely scenario is that it is permanently sold out. In these cases, the sold-out items will be removed from the website.
To ensure that our items will fit you properly, we have size guides available on our product pages.
Parfois.com only sells items in perfect condition. Under exceptional circumstances of receiving a faulty item, please contact our customer service.
We cannot guarantee that products available online are available in stores and vice versa.
Our catalogue is organised into several sections: New In, Product Categories, Collections and Editorials. To receive our latest updates, new products, events, lookbooks and specials offers, please subscribe to our Newsletter link
Vouchers, promotional codes and discounts apply to an online purchase and can only be used in the county in which the purchase was made.
All of our articles, in 925 Silver, have the proper marks of contrast and responsibility. The buyer may, in case of doubt as to the authenticity of the trademarks, use, for verification purposes, the legal services, pursuant to Law 98/2015, of 18 August (RJOC). Note that some parts, due to the low weight of the precious metal, may be exempt from marking (contrast mark). The description of the composition of each article can be found next to the respective image. The weight referred to in the description of each piece refers only to the metal used in the composition of the piece. The articles can be physically visualized and inspected by the competent authorities for this purpose, at the address Rua do Sistelo, 755 Lugar de Santegãos, 4435-429, Rio Tinto, Portugal. Daily prices of silver and other precious metals can be found at the following link: http://www.lbma.org.uk/pricing-and-statistics. For more information on contrast marks, their meaning, function and appearance, refer to the INCM website: https://www.incm.pt/portal/uco_marcas.jsp.
The delivery time for personalized items according to the consumer's specifications is 7 working days. Shipping times may increase during peak season. Exchanges, returns or cancellation of orders for customizable items will not be accepted.
Perfumes are shipped in a sealed package, wrapped in protective paper. In case of exchanges or returns, the package must not be opened.
Política de Cookies
IntroducciónSu privacidad es muy importante para nosotros.
Con este objetivo, siempre presente en todo lo que hacemos, hemos elaborado esta Política de Cookies para que pueda conocer qué cookies utilizamos en las plataformas digitales de Parfois, durante cuánto tiempo, para qué finalidad y cómo las puede gestionar.
Esta Política de Cookies forma parte de nuestra política de privacidad, que podrá consultar aquí
Esta Política de Cookies tiene la finalidad de informarle, como usuario de nuestras plataformas digitales, de que utilizamos cookies para ofrecerle una experiencia de navegación optimizada, fluida y adaptada a sus necesidades.
¿Qué son las cookies?Una cookie es un pequeño fichero en formato de texto que se envía a su ordenador o dispositivo móvil a través del navegador de internet cuando visita una plataforma digital, cuya finalidad es almacenar, recuperar o actualizar datos.
Las cookies permiten que la plataforma digital registre los hábitos de navegación del usuario, con el fin de poderle ofrecer una navegación optimizada y personalizada de acuerdo con sus preferencias.
Las cookies pueden recoger los siguientes datos de los usuarios: dirección IP, tipo de navegador, tipo de dispositivo, localización, idioma, sistema operativo, ID de usuario e histórico de navegación.
¿Qué tipo de cookies usamos en el sitio web de Parfois?El sitio web de Parfois utiliza varios tipos de cookies. En cuanto a la duración, usamos cookies de dos tipos:
Parfois utiliza cookies propias, es decir, cookies instaladas por nosotros, así como cookies de terceros que son instaladas y gestionadas por terceros, por lo que estos podrán tener acceso a los datos recogidos por dichas cookies.
Lista de cookies existentes en el sitio web de Parfois ¿Puedo desactivar el uso de cookies?En cualquier momento, el usuario podrá gestionar sus preferencias de cookies, tanto a través de la desactivación en el navegador o pulsando aquí
Si rechaza la utilización de cookies en el sitio web de Parfois, puede limitar o imposibilitar el acceso a algunas áreas y contenidos, o limitar la recepción de información personalizada.
Para modificar la configuración o desactivar la utilización de cookies, deberá seguir las instrucciones facilitadas en su navegador de internet o dispositivo (normalmente, localizadas en «Configuración» o «Ajustes»).
A continuación, le mostramos algunos enlaces útiles de diversos navegadores de internet:
| Navegador | Información del Navegador |
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Microsoft Edge |
https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy |
|
Internet Explorer |
https://support.microsoft.com/en-us/help/278835/how-to-delete-cookie-files-in-internet-explorer |
|
Mozilla Firefox |
https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences |
|
Google Chrome |
|
|
Apple Safari |
|
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Opera |
En caso de duda sobre la gestión de cookies en el sitio web de Parfois, podrá contactar con el responsable de Protección de Datos de Parfois, a través del correo electrónico dpo@parfois.com.
Revisión de la Política de Cookies
Parfois puede revisar esta Política de Cookies y modificarla siempre que lo considere necesario, o cuando sea exigible, por lo que se aconseja a todos los usuarios que la consulten periódicamente.
En ese caso, se actualizará la versión y las modificaciones pasarán a formar parte de la Política de Cookies.