To celebrate this day, we guarantee delivery of your order by 03/05/2024 following below deadlines and conditions:
SHIPPING TYPE | REGION | DEADLINE FOR PURCHASE |
---|---|---|
ONLY Home delivery |
Italy | 03/05/2024 until 11:00 AM |
For these orders, the general conditions for exchanges and returns apply, which you can check: HERE
For any additional questions, please contact us through the available form: HERE
Select the products you love by navigating the menu options (New In, Collection, Top Choices etc.) or by using the search tool. You can add any product directly to your shopping bag from any product grid, or if you want to check more details just click on the photo. After choosing your favourite colour and size and clicking "add to bag", you can either choose to continue shopping or initiate the checkout. To checkout you can either login/sign in, or continue as a guest. Choose a shipping option, select a payment method and confirm the order.
The countries listed below are available for online shopping:
Belgium, France (Metropolitan France and Corsica), Germany, Hungary, Ireland, Italy, Netherlands, Poland, Portugal, Spain, United Kingdom (except The Isle of Man, Channel Islands and other Crown dependencies).
Parfois makes a commitment of responsibility for all visitors to the website, protecting personal information based on the encryption of data transmission through a secure HTTP (HTTPS://) with Digital Certificate Digicert.
Our Customer Support Team works Monday to Friday between 10:00 AM to 7:00 PM. We will try to answer your questions as quickly as possible
Contact Us HERE
Please follow this link or go to www.parfois.com and select your country; then, proceed to “My account” in the top right hand corner to create a new account.
Click on the following link to receive our newsletters.
If you are registered, you can always add your favourite items to your wishlist and buy them later. Please note that by doing this, you are not reserving your product, but instead saving it for future reference. All products are eligible for your Wishlist. To add one, use the heart icon next to the “add to bag” button on the product detail page.
If you have forgotten your password, you can recover it in the “Login” section. Introduce your email and you will then receive a message with your new password.
Cancel your account HERE by choosing the options Technical Support > My Account > Delete Account/Data
During the checkout process, you will be prompted to choose your preferred payment method before finishing your purchase. Payment methods may vary according to your shipping country.
Italy: Visa, MasterCard, Maestro, Paypal, Postepay, Klarna PoT, Google Pay, Apple Pay.
Card purchases may require verification by your bank due to the new
European Regulation (PSD2)
1. Check your phone! You will
receive a notification from your bank to authorize the payment.
2.
Authorize the payment by following the instructions on your banks'
website.
3. When the payment is authorized, return to our website
to finalize the purchase.
All orders are placed in the official local currency of the country you are purchasing from. Please note that if your bank account is in another currency, the exchange rate used to debit your account will be automatically determined by your bank/PayPal and not by Parfois.
Due to different customs policies and import duties, it is not possible for Parfois to anticipate the exact amount of these fees or extra costs that may be applied upon the arrival of an order to the country of destination. If in doubt, you should contact your local customs office before placing your order, to obtain accurate information about the duties and taxes that may apply.
You can always track your order through “My account” in the Orders section. If you are not registered, you can track the order through the link indicated in the email sent to you when the order is shipped.
The delivery country must always match the country of purchase. Parfois reserves the right to cancel any order that does not comply with this policy.
You may proceed to cancel your order if the status is “Order Confirmed” or “Processing Order”. Otherwise it will have to be treated as a return. To check this info, you can go to the “My orders” section in your account. If you are not registered, request the cancellation of your order HERE choosing the options: Order Information >> Order Cancellation.
During the peak season delivery times may be higher than expected.
Home delivery Delivery within 4-7 working days
Store delivery
within 4-9 working days
All our products have a detailed description including composition and material details, available colours, sizing information and measurements.
Our product replenishment is performed daily to guarantee continuous availability of our articles. If an article is no longer available, the most likely scenario is that it is permanently sold out. In these cases, the sold-out items will be removed from the website.
To ensure that our items will fit you properly, we have size guides available on our product pages.
Parfois.com only sells items in perfect condition. Under exceptional circumstances of receiving a faulty item, please contact our customer service.
We cannot guarantee that products available online are available in stores and vice versa.
Our catalogue is organised into several sections: New In, Product Categories, Collections and Editorials. To receive our latest updates, new products, events, lookbooks and specials offers, please subscribe to our Newsletter link
Vouchers, promotional codes and discounts apply to an online purchase and can only be used in the county in which the purchase was made.
All of our articles, in 925 Silver, have the proper marks of contrast and responsibility. The buyer may, in case of doubt as to the authenticity of the trademarks, use, for verification purposes, the legal services, pursuant to Law 98/2015, of 18 August (RJOC). Note that some parts, due to the low weight of the precious metal, may be exempt from marking (contrast mark). The description of the composition of each article can be found next to the respective image. The weight referred to in the description of each piece refers only to the metal used in the composition of the piece. The articles can be physically visualized and inspected by the competent authorities for this purpose, at the address Rua do Sistelo, 755 Lugar de Santegãos, 4435-429, Rio Tinto, Portugal. Daily prices of silver and other precious metals can be found at the following link: http://www.lbma.org.uk/pricing-and-statistics. For more information on contrast marks, their meaning, function and appearance, refer to the INCM website: https://www.incm.pt/portal/uco_marcas.jsp.
The delivery time for personalized products might be extended up to 5 business days extra and be sent in separated shipments. Shipping times may increase during peak season. Exchanges, returns or cancellation of orders for customizable items will not be accepted.
Perfumes are shipped in a sealed package, wrapped in protective paper. In case of exchanges or returns, the package must not be opened.
These conditions aim to define the General Conditions of Sale between PARFOIS and the User, from the time of purchase of the various services provided by PARFOIS, such as payment methods and terms of delivery of orders. These conditions are designed to regulate the entire purchasing process and ensure the follow-up of this transaction between the contracting parties.
To complete your order successfully, certain personal information will be requested such as your e-mail address, name, address, telephone number, etc. The User must fill in all required fields for this purpose. When making an online purchase, the User expresses his full and complete acceptance of the general conditions of sale, price and description of the products included in this transaction. These general conditions of sale are the only ones applicable between the two parties. In the event of product unavailability, PARFOIS undertakes to inform the User and refund the amount paid within approximately thirty (30) days from the date of knowledge of that unavailability.
You can pay for your purchases through the network of ATM machines or on the Internet through your bank’s Homebanking service from your bank, having 24 hours to make payment using the entity and reference provided by PARFOIS at the time of completion of your order, which is automatically cancelled if you do not do so within that period.
All orders are placed in official local currency from the country you are purchasing, with taxes included. All prices quoted include VAT (where applicable) at the legal rate in force. PARFOIS reserves the right to change prices and specifications without prior notice.
In the absence of a resolution by agreement of the parties, any dispute arising out of these General Conditions of Sale referred to above shall be submitted to the competent Portuguese court.
Parfois is committed to protecting your privacy and make your shopping experience as pleasant as possible. This statement applies only to Parfois website, by regulating the collection and processing of personal data of our customers. When browsing on Parfois website, you are accepting the practices described in this statement.
Your data are collected for two reasons: Processing of your order and Providing a better service. We will send you emails to keep you updated about the status of your orders. We also give you the opportunity to unsubscribe from all our marketing communications. Personal Data collected by Parfois: E-mail, Name, Address, Phone Number, Country, Date of Birth and NIF/ID. Please note that when disclosing personal information in public means of Parfois as Facebook, Twitter and Blog, this information may be seen and used by others. Note: Parfois does not read any private communication published in the web pages of their own customers.
Parfois collects and uses your personal information to manage the website www.parfois.com and to provide you with services you have requested. Your personal details are also used to inform you of new products and/or services available on our website and our affiliates. You can still be contacted within questionnaires and surveys to know your opinion on services or of potential new services that we may offer. You may however be contacted on behalf of business partners on some offers that may be of interest. In these cases, personal information that identifies you (name, email, address and phone number) will not be transferred to third parties but shared with partners that will help us to develop statistical analyzes (via e-mail or letter), customer service or deliveries / collections. All these intermediates partners are prohibited from using your data for purposes other than those listed above and are required to maintain the confidentiality of data. Parfois does not use or disclose sensitive personal information without your explicit consent. Parfois keeps track of the pages our customers visit within www.parfois.com to determine which services/products are most requested. The data collected are used to provide targeted services to customers who show a profound interest in certain areas of our website/product. Parfois only provide your information without your consent if required by law or in good-faith belief that such action is necessary: (a) According to some edicts of the law or legal notice on Parfois or the site; (b) Protect and defend the rights and property of Parfois; (c) Act on special circumstances to protect www.parfois.com users or the general public.
Parfois stores the personal information you provide on servers that are in a secure environment, protected from unauthorized access, use or disclosure. When personal information (such as credit card number) is provided on the web payment page, this is protected by encryption using Secure Socket Layer Protocol (SSL) and verified by Digicert.
As is widespread practice with almost all professional websites, to help our website work properly and to improve your experience, we sometimes place small data files called cookies on your device.
A cookie is a small piece of data that a website asks your browser to store on your computer or mobile device. The cookie allows the website to "remember" your actions or preferences (such as login, language, font size and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another over time. Most browsers support cookies, but users can set their browsers to decline them and can delete them whenever they like.
We use cookies for a variety of reasons explained below. Unfortunately, in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. Some of the features that rely on cookie use may be:
You can control and/or delete cookies as you wish – for details, see aboutcookies.org. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.
If you still have any questions regarding cookies and their relation to our website, feel free to contact us for more information.
Parfois website is optimized to be viewed with Google Chrome 44 or later, Safari 8 or later, Mozilla Firefox 43 or later, Microsoft Internet Explorer 11 or later, Microsoft Edge 12 or later.
Parfois may occasionally change this statement and its Privacy Policy in order to reflect the image of the company and customer feedback. We encourage our customers to periodically review our Privacy Policy to be updated on how the Parfois protects your information.
Parfois welcomes your comments regarding this Statement of Privacy. If you believe Parfois does not comply with this statement, please contact us. We will try to evaluate your suggestion and answer you as soon as possible.
Your privacy is extremely important to us.
With this objective always present in everything we do, we have prepared this Cookie Policy so that you can find out what cookies we use on the Parfois' digital platforms, for how long, for what purpose and how you can manage them.
This Cookies Policy is part of our privacy policy, which you can read here
This Cookies Policy aims to inform you, as a user of our digital platforms, that we use cookies in order to offer you an optimal browsing experience that is smooth and tailored to your needs.
A cookie is a small text file placed on your computer or mobile device by your internet browser during a visit to a digital platform for the purposes of storing, retrieving or updating data.
Cookies allow the digital platform to record the user's browsing habits in order to offer you optimised and personalised browsing according to your preferences.
Cookies may collect the following data from users: IP address, browser type, device type, location, language, operating system, user ID and browsing history.
The Parfois website uses several types of cookies. As for duration, we use cookies of two types:
Parfois uses its own cookies, i.e., cookies installed by us, as well as, third-party cookies that are installed and managed by third parties, so these third parties may have access to the data collected by such cookies.
At any time, you can manage your cookie preferences either by disabling them in your browser or here on the website
Rejecting the use of cookies on the Parfois website may limit or make it impossible to access some areas and/or content, or limit the receipt of personalised information.
Changing your settings or disabling the use of cookies will require you to follow the instructions provided by your internet browser or device (usually located under "Settings" or "Preferences").
Below we have listed some useful links regarding different internet
browsers:
Browser |
Browser Info |
Microsoft Edge |
https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy |
Internet Explorer |
https://support.microsoft.com/en-us/help/278835/how-to-delete-cookie-files-in-internet-explorer |
Mozilla Firefox |
https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences |
Google Chrome |
|
Apple Safari |
|
Opera |
Should you have any questions about the management of cookies on the Parfois website, you can contact the Parfois Data Protection Officer at dpo@parfois.com.
Parfois may review this Cookie Policy and make changes to it whenever it deems it necessary or whenever they are required, and all users are advised to refer to it periodically.
If this happens, the version will be updated and these changes will become an integral part of the Policy.