Select the products you love by navigating the menu options (New In, Collection, Top Choices etc.) or by using the search tool. You can add any product directly to your shopping bag from any product grid, or if you want to check more details just click on the photo. After choosing your favourite colour and size and clicking "add to bag", you can either choose to continue shopping or initiate the checkout. To checkout you can either login/sign in, or continue as a guest. Choose a shipping option, select a payment method and confirm the order.
The countries listed below are available for online shopping:
Belgium, France (Metropolitan France and Corsica), Germany, Hungary, Ireland, Italy, Netherlands, Poland, Portugal, Spain, United Kingdom (except The Isle of Man, Channel Islands and other Crown dependencies), Latvia, Luxemburg, Lithuania, Slovenia and Estonia.
Parfois makes a commitment of responsibility for all visitors to the website, protecting personal information based on the encryption of data transmission through a secure HTTP (HTTPS://) with Digital Certificate Digicert.
You can contact our Online Customer Service Team from Monday to Friday from 10:00 AM to 7:00 PM. We will try to answer your questions as quickly as possible.
Contact Us HERE
Please follow this link or go to www.parfois.com and select your country; then, proceed to “My account” in the top right hand corner to create a new account.
Click on the following link to receive our newsletters.
If you are registered, you can always add your favourite items to your wishlist and buy them later. Please note that by doing this, you are not reserving your product, but instead saving it for future reference. All products are eligible for your Wishlist. To add one, use the heart icon next to the “add to bag” button on the product detail page.
If you have forgotten your password, you can recover it in the “Login” section. Introduce your email and you will then receive a message with your new password.
Cancel your account HERE by choosing the options Technical Support > My Account > Delete Account/Data
During the checkout process, you will be prompted to choose your preferred payment method before finishing your purchase. Payment methods may vary according to your shipping country.
Romenia: VISA, MC,Maestro, ApplePay, Paypal, Klarna, GooglePay
Card purchases may require verification by your bank due to the new
European Regulation (PSD2)
1. Check your phone! You will
receive a notification from your bank to authorize the payment.
2.
Authorize the payment by following the instructions on your banks'
website.
3. When the payment is authorized, return to our website
to finalize the purchase.
All orders are placed in the official local currency of the country you are purchasing from. Please note that if your bank account is in another currency, the exchange rate used to debit your account will be automatically determined by your bank/PayPal and not by Parfois.
Due to different customs policies and import duties, it is not possible for Parfois to anticipate the exact amount of these fees or extra costs that may be applied upon the arrival of an order to the country of destination. If in doubt, you should contact your local customs office before placing your order, to obtain accurate information about the duties and taxes that may apply.
You can always track your order through “My account” in the Orders section. If you are not registered, you can track the order through the link indicated in the email sent to you when the order is shipped.
The delivery country must always match the country of purchase. Parfois reserves the right to cancel any order that does not comply with this policy.
You may proceed to cancel your order if the status is “Order Confirmed” or “Processing Order”. Otherwise it will have to be treated as a return. To check this info, you can go to the “My orders” section in your account. If you are not registered, request the cancellation of your order here choosing the options: Order Information >> Order Cancellation.
All online orders are sent from Portugal. During the peak season delivery times may be higher than expected.
Romenia
*Free Home/Pickup Point delivery on orders over 39,99 EUR
If you choose store delivery, you have 30 days to collect your order at the store. Otherwise, your package will be automatically returned.
All our products have a detailed description including composition and material details, available colours, sizing information and measurements.
Our product replenishment is performed daily to guarantee continuous availability of our articles. If an article is no longer available, the most likely scenario is that it is permanently sold out. In these cases, the sold-out items will be removed from the website.
To ensure that our items will fit you properly, we have size guides available on our product pages.
Parfois.com only sells items in perfect condition. Under exceptional circumstances of receiving a faulty item, please contact our customer service.
We cannot guarantee that products available online are available in stores and vice versa.
Our catalogue is organised into several sections: New In, Product Categories, Collections and Editorials. To receive our latest updates, new products, events, lookbooks and specials offers, please subscribe to our Newsletter link
Vouchers, promotional codes and discounts apply to an online purchase and can only be used in the county in which the purchase was made.
Activity Title
For the purposes of exercising the
main activity of Precious Metal Retailer - Means of Communication at a
Distance, the activity title No. T8680 was attributed, at the request of
Barata & Ramilo S.A., with Tax Identification Number (NIF) 500 590
753, for the site www.parfois.com.
Hall Mark and Responsibility
All our 925 silver
items have the proper hallmark and responsibility marks. The description
of the composition of each article can be found next to its image. The
weight mentioned on the description of each piece refers only to the
weight of the metal used in its composition. Some pieces may also
present weight variations. Note that some items, due to the low weight
of the metal, may be exempt of hallmarking.
The buyer may, in case
of doubt about the authenticity of the markings, resort to the services
of the Hallmark offices for verification purposes.
Quotations
You can consult information on the
daily quotation of precious metals at the following addresses:
Table of Hallmarks
You may consult below the Table
of Portuguese hallmarks currently in force.
Alternatively, you may
consult it in:
https://www.contrastaria.pt/marcas/marcas-de-portugal/
The delivery time for personalized products might be extended up to 7 business days extra and be sent in separated shipments. Shipping times may increase during
peak season. Exchanges, returns or cancellation of orders for
customizable items will not be accepted.
Due to the unique nature of these products and the fact that the preview is generated by digital software, they may differ in color, actual sizes and textures from what is shown on the screen.
The stamped personalization may change slightly as a result of the use of the items, due to the materials with which they are produced.
The personalized product is exclusively designed and made for your purchase. Therefore, no exchanges or returns will be accepted.
Perfumes are shipped in a sealed package, wrapped in protective paper. In case of exchanges or returns, the package must not be opened.
Cookie Policy
IntroductionYour privacy is extremely important to us.
With this objective always present in everything we do, we have prepared this Cookie Policy so that you can find out what cookies we use on the Parfois' digital platforms, for how long, for what purpose and how you can manage them.
This Cookies Policy is part of our privacy policy, which you can read here
This Cookies Policy aims to inform you, as a user of our digital platforms, that we use cookies in order to offer you an optimal browsing experience that is smooth and tailored to your needs.
What are cookies?A cookie is a small text file placed on your computer or mobile device by your internet browser during a visit to a digital platform for the purposes of storing, retrieving or updating data.
Cookies allow the digital platform to record the user's browsing habits in order to offer you optimised and personalised browsing according to your preferences.
Cookies may collect the following data from users: IP address, browser type, device type, location, language, operating system, user ID and browsing history.
What kind of cookies do we use on the Parfois website?The Parfois website uses several types of cookies. As for duration, we use cookies of two types:
Parfois uses its own cookies, i.e., cookies installed by us, as well as, third-party cookies that are installed and managed by third parties, so these third parties may have access to the data collected by such cookies.
List of existing cookies on the Parfois website . Can I disable the use of cookies?At any time, you can manage your cookie preferences either by disabling them in your browser or here on the website
Rejecting the use of cookies on the Parfois website may limit or make it impossible to access some areas and/or content, or limit the receipt of personalised information.
Changing your settings or disabling the use of cookies will require you to follow the instructions provided by your internet browser or device (usually located under "Settings" or "Preferences").
Below we have listed some useful links regarding different internet
browsers:
Browser | Browser Info |
Microsoft Edge |
https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy |
Internet Explorer |
https://support.microsoft.com/en-us/help/278835/how-to-delete-cookie-files-in-internet-explorer |
Mozilla Firefox |
https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences |
Google Chrome |
|
Apple Safari |
|
Opera |
Should you have any questions about the management of cookies on the Parfois website, you can contact the Parfois Data Protection Officer at dpo@parfois.com.
Cookie Policy ReviewParfois may review this Cookie Policy and make changes to it whenever it deems it necessary or whenever they are required, and all users are advised to refer to it periodically.
If this happens, the version will be updated and these changes will become an integral part of the Policy.