Shipping
Mexico City
| Shipping method | Cost | Estimated delivery |
|---|---|---|
| Delivery in pickup points | Free from |
working days |
| Home delivery | Free from |
working days |
Rest of the country
| Shipping method | Cost | Estimated delivery |
|---|---|---|
| Delivery in pickup points | Free from |
working days |
| Home delivery | Free from |
working days |
The delivery time for personalized items may be extended by up to 5 additional business days and may be shipped separately. During discount seasons, promotions, and special campaigns, shipments may experience occasional delays.
When processing your purchase, we will inform you of the available shipping methods, cost, and estimated delivery date for your order.
Exchanges and returns
You have 30 days from the delivery date to return your order from parfois.com free of charge. Exchanges, returns, or cancellations for personalized items made to customer specifications are not accepted.
In a Parfois store
You can exchange or return items at any of our authorized Parfois stores.
From home
You can request home collection. More information here.
For more information, please consult our Returns and Exchanges policy.
