Special Return Conditions

Due to the specific characteristics of some of our items, the following conditions must be met for them to be returned:

• Swimwear must include the hygiene sticker. If you wish to return this type of item, it is essential to keep the tag and protective sticker;
• Reusable masks cannot be exchanged or returned;
• Personalized items made according to consumer specifications will not be accepted for exchange or return;
• Perfume returns will only be accepted if the original sealed package is kept;
• Items that are part of a set cannot be returned separately.

If you choose a different return method from the authorized by Parfois, we reserve the right not to reimburse the shipping or return costs. Parfois will not accept consignments with charge to the recipient or cash on delivery.