Choose an option
PARFOIS STORE COLLECTION - FREE
At a store of your choice, in 1-4 business days.
HOME DELIVERY - 2.95 EUR / FREE (ON ORDERS OVER 19.99 EUR)
The estimated delivery time will vary between 1-3 working days.
PICKUP POINT - 2.50 EUR / FREE (ON ORDERS OVER 19.99 EUR)
At the pick-up point of your choice in 1-3 business days.
Delivery times and prices previously indicated are subject to changes for the Azores and Madeira Islands +info. The delivery time for customizable items can take up to 15 days. Shipping times may increase during peak season. Customizable necklace orders placed after 05.12.2021 may not be delivered before Christmas.
When processing your purchase, we will indicate the available shipping methods, costs and estimated delivery date of your order.
EXCHANGES AND RETURNS
You have 30 days from the date of shipment to return your order at Parfois.com for FREE. Exchanges, returns or cancellation of orders for customized items which correspond to the consumer's specifications will not be accepted.
AT A PARFOIS STORE
You can exchange or return items at any Parfois authorized store.
If the delivery was made by MRW, you can request a home collection. You can find more information on the matter, in the Exchanges and Returns > Free returns via DPD PickUp Points or collection at home.
AT A PICK-UP POINT
If the delivery was made by DPD, you can issue the return at any Pickup in the DPD network. You can find more information on the matter, in the Exchanges and Returns > Free returns via DPD PickUp Points or collection at home.
For more information, check our Exchanges and Returns policy.